About Us FAQ

FAQ

GENERAL View
What types of products are manufactured by Inteplast Group?
Generally, the products fall into the following categories: (1) TRIM: sheet and trim. (2) MOULDING: base board, base cap, bed moulding, brick mold, chair rail, 4" & 5" crown, drip cap, historic sill, planking , quarter round, scotia, and thermo saver. (3) DECK: Solid & grooved decking board. Various color and collections. (4) RAIL: Pro Preference & Premium railing systems. (5) SIDING (6) FENCE
Who is the company that produces Veranda HP building products?

Inteplast Group Ltd (IPG) produces Veranda HP building products. The company was designed to become the single largest integrated plastics manufacturing organization in North America. IPG's state-of-the art manufacturing facilities are supported with the most innovative technology available. Our superior engineering capabilities include the use of advanced automation, computerization, and robotics. The use of the latest technology in Inteplast's large-scale operation provides customers with products of the highest quality at the best value. In addition, IPG provides the whole serial of building products, such as TRIM, DECK, MOULDING, SIDING, RAIL, and FENCE for you to chose as a one-stop shop.

Can Vinyl be Glued?

For gluing vinyl & cellular PVC products, use standard PVC or cellular PVC cements. And for touch ups, always use non-solvent-base fillers. We recommend All Purpose Painter's Putty, High Performance Wood Filler and Shrink Free Spacking.

 

Can I paint or stain color to my Veranda HP cellular PVC board?

Yes. Although Veranda HP cellular PVC board does not need painting or staining to maintain its looks. It can be done. You can paint or stain to achieve a custom color, but it is not necessary for protection like wood. Paints and stains that adhere well to wood will work as well or better with Veranda HP cellular PVC/vinyl products.

 

 

 

 

TRIM View
What is Veranda HP cellular PVC TRIM?
Veranda HP TRIM is a cellular PVC product manufactured using free foam extrusion process. Veranda HP TRIM provides Free Foam, and PW of PVC board to meet different applications's needs, while competitors are only able to offer Free Foam products. Veranda HP TRIM cuts, routs, and fastens just like wood. Available in both a smooth finish and our classic wood texture.
Why is Veranda HP TRIM an ideal replacement for wood trim?
Since Veranda HP TRIM is made from PVC, the preferred plastic material for the building construction industry. It is strong and durable, but lightweight and easy to install. It is non-toxic, recyclable, and self-extinguishing. It will not rot, warp, delaminate, cup or twist. It is also impervious to salts, insects and many chemicals, including some acids.
Are there environmental advantages to using Veranda HP TRIM?
Yes. Lifecycle analysis and independent studies have shown PVC's environmental impact to be favorable when compared to other materials used for construction. PVC has a low energy demand in manufacturing and longevity in service. Thus, it is a cost-effective material both economically and environmentally. PVC can be recycled and can be used in mixed plastic recycling.
Is Veranda HP TRIM warranted?
Veranda HP TRIM offers a limited lifetime warranty.
Can Veranda HP TRIM be used in structural applications?
No. Veranda HP TRIM can only be used in non-load bearing situations.
What are the applications of Veranda HP TRIM?
Veranda HP TRIM can be used for any exterior trim application including fascia, soffits, window and door surrounds, rake and frieze boards, wainscoting, post and column wraps, raised panels for window treatments or cabinetry, outside shower stalls and just about any millwork or industrial application where wood is used.
How should I store Veranda HP TRIM?
Since Veranda HP TRIM products are more flexible than wood, they have a tendency to conform to the surface on which it is stored and should be placed on a flat level surface. Be sure not to store Veranda HP TRIM in areas prone to heat build up like asphalt driveways or roofs.
Do I have to paint Veranda HP TRIM?
Veranda HP TRIM does not need to be painted but it can be painted. See installation guideline for more information.
Can I paint Veranda HP TRIM?
Yes. Make sure the surface is clean and dry and free of dirt, chalk, grease and other surface contaminants before paint application. Since Veranda HP TRIM is impervious to moisture, there is no moisture in the product to cause paint peeling. Thus, Veranda HP TRIM holds paint years longer than wood.
Does Veranda HP TRIM come in any other color than white?
Veranda HP TRIM is available only in white, which is consistent through the products thickness. However, Veranda HP TRIM can be painted.
DECK View
Is Veranda HP DECK code-compliant?
Yes, Veranda HP DECK is code-compliant. Through 2008 & early 2009, IPG (Inteplast Group) has passed and met the requirement of ICC test methods. Now, IPG is ICC certified. Check with our local building code department for jurisdictional requirements.
Can I paint or stain color to my Veranda HP DECK?
Yes. Although Veranda HP DECK does not need painting or staining to maintain its looks, it can be done, You can paint or stain Veranda HP DECK to achieve a custom color, but it is not necessary for protection like wood does. Paints and stains that adhere well to wood will work as well or better with Veranda HP DECK product. However, you should use paint or stain products that is made for a walking surface.
What is Veranda HP DECK made of?
Veranda HP DECK is made of cellular PVC, which is Virgin Polyvinyl Chloride (PVC). The special co-extruded processes make the product with strong characteristics.
Will Veranda HP DECK melt in high temperatures?
All products, including wood and steel, will melt if the temperature is hot enough. However, Veranda HP DECK will not melt under normal use conditions. It is not required painting to protect top performance of the product.
How to store Veranda HP DECK?
Always store Veranda HP DECK on a flat and level surface and in the shade whenever it is possible. Do not store the product in any location where ambient temperature may exceed 120°F. Products should be stored as it is intended to be installed. Do not stack bundles in an unsecured height. In addition, keep product free of dirt and debris at all times by leaving the applied factory wrap to protect the material. If product gets dirty, clean after installation. Veranda HP DECK is more flexible than wood. Do not try to lift similar quantities of Veranda HP DECK as you would with traditional lumber.
My house is located in a high moisture area on the coast, so the outside products tend to decay with salt spray and fog. Will this happen with the Veranda HP DECK?
No. The special procedures that Veranda HP DECK has been manufactured prevent boards from water penetration and absorption mold decay. This makes the product ideal for all types of weather conditions, including high humidity and coastal areas.
Do I have to paint Veranda HP DECK?
There is no paint required for the Veranda HP DECK. Veranda HP DECK can maintain its beauty and natural look after years. It is not necessary for the structural performance of the component.
Can a groove be rout/cut in the side of a Veranda HP DECK?
Yes. Veranda HP DECK can be easily rout or cut. However, it is not necessary to rout/cut in the side of the Veranda HP DECK. Veranda HP DECK provides grooved deck boards to you, it is an option to have hidden fasteners in you deck. Please ask Home Depot Contract Service Desk for more detail.
Can you rip Veranda HP DECK?
Veranda HP DECK product should not be ripped to reduce thickness, but can be ripped to reduce width. As long as the board can still be installed per the installation guidelines the warranty will be valid. Please use care when fastening ripped boards, as pre-drilling may be necessary.
What types of special skills are needed to install Veranda HP DECK products?
None. If you can install wood products, you can easily install Veranda HP DECK product.
What installation procedures should be used with Veranda HP DECK?
PVC is relatively fast and easy to install. The pieces should be installed using stainless steel or hot-dipped, galvanized screws and hot-dipped galvanized nails. For any other installation procedures, please refer to Installation Guidelines.
Where can I get some extra help on installation?
You may find the information you need in our online Installation Guidelines. If you still need additional assistance, call our Technical Representatives at Veranda HPDECK between 8am and 5pm EST, Monday through Friday, at 1-877-977-2386. or you can consult with Home Depot Contract Service Desk for more information.
Can I use glue or caulk with Veranda HP DECK?
Do not use caulk to fasten Veranda HP DECK or to seal between any decking boards. This will impede the drainage and inhibit the natural expansion and contraction of the boards. In the normal Again, it is not recommended to use caulk to seal between the decking boards because of some serious issues.
Do I have to pre-drill Veranda HP DECK when installing?
For Veranda HP DECK, you will never need to pre-drill unless installed in extremely cold situations and when you are within 1-1/2" from end of decking board. Veranda HP DECK will not mushroom when you screw your boards.
Can Veranda HP DECK be installed automatically by using a nail gun?
Veranda HP DECK recommends using stainless steel or high-quality coated deck screws for all solid board installations. Veranda HP DECK suggests that using such screws give you the best option for performance of the fastener with that of the deck. Any installation question, please refer to our online Installation Guidelines.
Why are Veranda HP DECK products better than wood?
Veranda HP DECK products offer superior durability and performance that you cannot get from wood. Veranda HP DECK products will not rot, warp, or splinter; and they never require staining or painting to maintain great looks.
What is the lifetime value of Veranda HP DECK?
Because Veranda HP DECK products never rot or warp, painting and staining are not required. However, with pressure-treated wood decks, these costs add up over time. After years, the total cost of owning a Veranda HP DECK equals the cost of a pressure-treated wood deck. Over the life of the purchase, Veranda HP DECK offers a far greater value than wood. Clean it twice a year so you can spend more time enjoying your outdoor living space, rather than working on it.
Does Veranda HP DECK have a warranty?
Yes. The warranty is given to the original consumer who purchases Veranda HP DECK materials. Veranda HP DECK warrants to Purchaser lifetime limited warranty from the date of the original consumer purchase, under normal use and service conditions, when properly installed, that the decking materials will be free from material defects in workmanship and materials, and will not split, splinter, rot or suffer structural damage from termites or fungal decay as a result of manufacturing defects, or as a result of exposure to ocean air (salt spray). Please visit the warranty page for more information.
Will Veranda HP DECK fade in color?
Yes. Most materials exposed to UV and other weathering effects will fade. Veranda HP DECK is engineered to provide the highest quality performance and weatherability. Its high-tech manufacturing processes with high quality raw material and UV-inhibiting pigments to produce products consistent in color. Because of the quality of material used, Veranda HP DECK products fade less than any other composites available.
Can you send me Veranda HP DECK samples?
Yes. You can find Veranda HP DECK samples at your local Home Depot Store (Contract Service Desk). You can also get samples through this website by contact us.
Can Veranda HP DECK be sanded or power washed?
We do not recommend sanding. Sanding will change and damage the appearance of the Veranda HP DECK material surface. Using a power washer with greater than 1500 psi and/or applied closer than 12" from the deck surface could damage the decking surface. Any issues related to the sanding or power washing will not be covered under the Veranda HP DECK warranty.
How difficult is it to maintain Veranda HP DECK once it's installed?
Not difficult at all. Veranda HP DECK is considered a low maintenance product and its surface can be easily cleaned with soap and water. Veranda HP DECK will never rot, wrap, and scratch resistance. Clean twice a year would be necessary.
What can be used to clean rust, ground-in dirt and grime from my Veranda HP DECK ?
Use a cleaner that contains Phosphoric Acid or Oxalic Acid. This type of cleaner is available at home centers, lumberyards or hardware stores. Please follow the manufacturer's application instructions. Please see our website for Veranda HP DECK Cleaning Guidelines and Chemical Resistant Guidelines.